The earbuds might not connect correctly to the connection pins in the charging case due to the accumulation of dirt on the connectors of the earbuds or case. Clean PowerBeats & CaseĪnother reason your PowerBeats Pro earbuds are not working as they should be is the pairing or charging issues caused by improper positioning of the earbuds in the case. If it did not fix the problem, move to the following method.
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